Vagaro’s Financial Relief - COVID-19 Crisis
As the coronavirus crisis continues, many of our small businesses are reeling from the short-term effects on business, and they are anxious about the potential for long-term impact. Yesterday we made an announcement that offered help in this difficult situation, which was appreciated by many, but perhaps we fell short of expectations for some of you. We have always taken pride in the fact that our company caters to businesses of all sizes and I founded this company to build powerful tools at reasonable pricing. I do not intend to forget our roots during this crisis.
I have had the honor of getting to know many of you personally over the years and I have had the privilege of helping your business thrive by designing software solutions guided by your insights and suggestions. Some of you have been loyal to Vagaro for over ten years and now we are here to support you.
It is unclear how long the COVID-19 Pandemic will last, but our intention is to consistently support you throughout the duration of this crisis.
Starting today and for as long as it takes, we will be providing every Vagaro business with the following help each month:
Monthly Discount: $25 Off Subscription
50,000 Email Marketing Messages: FREE
1,000 Text Marketing Messages: FREE
Online Shopping Cart: FREE
These relief measures will enable booth renters and sole proprietors to use Vagaro and the power of all its marketing features for free.
To enable your clients to pitch in and help your business, we have also placed a prominent banner on Vagaro.com. The banner encourages visitors to support businesses affected by COVID-19 by buying gift certificates, memberships, packages or products. Your loyal customers can simply click on the button Find Businesses to Support to search and buy from you online. We have seen an increase of 15% in online shopping. Please do take advantage of that.
Going forward, the entire Vagaro team will be focused completely on developing new features to help you stay connected to customers, some of which will be released in two weeks.
Stay safe,
Fred Helou
Founder & CEO - Vagaro, Inc.
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List your fitness business on Vagaro.com and the Vagaro app to attract new customers. Get featured for even more exposure. Promote discounts and special offers in the Daily Deals section– it’s totally free!
Set the lead time required for appointments, giving you time to make yourself available. Set appointment search intervals at 15, 20, 30 minutes, etc. and set the order in which service providers are listed. Require clients to provide credit card info for all or just specific appointments.
Allow your customers to easily book a class from your Vagaro business page, the Vagaro Marketplace, Apple Maps, Instagram, Facebook and Yelp. After they've seen photos of your work & your business, they can book right away without additional steps.
Customers simply tap the Vagaro EMV card reader and get paid via Apple Pay, Google Pay & other contactless payments.
Customers can safely & securely check out and tip using Vagaro's Contactless Checkout.
Store your clients' cards on file for faster checkouts and charge recurring payments.
Our dual-touchscreen point of sale offers your customers a safe and transparent payment experience.
Protect your business from lost revenue by charging no-show fees when a client does not give enough notice before their session.
Sell memberships and packages online and enable autopay to bill your clients at a set frequency.
The online store is fully integrated with Vagaro's fitness software– booking and payment processing platform. Get everything you need to market your store, process payments and ship products.
Send clients and employees automated email, text and push notifications to remind or confirm appointments, and more.
Store client info and look up classes, product purchases, gift certificate package details, and more.
Use a template or create your own customized forms to send to clients. After clients are done, forms auto-save to their profile.
Automate email and text marketing to connect with clients at scale.
Clients check in from their mobile device, notifying employees of their arrival. A notification is sent to clients when the fitness instructor is ready.
View a dashboard to get real-time information at a glance or drill into the details by running customizable reports.
Strengthen your fitness brand with your personalized Vagaro theme page, or have us build your own branded app.
Run payroll in minutes, create custom commission tiers, pay employees via direct deposit, and more.
Let clients check themselves in for fitness classes, regular access, or even fill out waivers and intake forms.
Send clients and stylists automated email, text and push notifications to confirm appointments. Reduce no-shows by sending clients reminders about upcoming appointments.
Use customer profiles to store contact info along with detailed client notes, intake forms and signed waivers. Look up online appointments, product purchases, gift certificate balances and package details.
Easily create forms from scratch or modify one of our templates to fit your needs. Distribute forms via a link on your website or by attaching the form to an email, text or push notification. Clients can complete forms remotely and they’ll be automatically saved to their customer profile.
Automate email and text marketing to connect with clients at scale. Our drag & drop editor makes it super easy to create beautiful branded emails and quick text marketing messages.
Clients can check in remotely from their mobile device and stylists will be automatically notified of their arrival. Vagaro will send out a text, email and push notification once the stylist is ready for a client to come in.
Setting up is simple—no coding experience required! We'll promote your store on Vagaro.com and on the Vagaro Search App.
Vagaro supports Apple Pay, Google Pay & other contactless payments. To pay, customers simply tap the Vagaro EMV card reader.
Offer regular, free or flat rate shipping. Vagaro automatically calculates shipping costs and prepares shipping labels.
Set up pick-up times and locations. Send clients automated notifications with pick-up information.
Vagaro makes business management a breeze! Salon owners can monitor a dashboard to get key real-time information at a glance or drill into the details by running customizable reports on sales, bookings, loyalty programs, client retention and more.
Build a beautiful, responsive page with the Vagaro Website Builder. You can also commission a Branded Client App from Vagaro’s talented in-house designers.
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Fitness software helps fitness professionals effectively manage and grow their businesses. Major functions can include online booking, automated class scheduling, payment processing, client management and marketing. Fitness software is used by businesses of all sizes in the fitness industry.
Fitness software prices can vary from limited, free plans to monthly rates over $200. Vagaro fitness software has a base $25 monthly cost that includes class scheduling, membership creation, contactless check-in & many more solutions.
Vagaro fitness software helps business owners grow their business by:
• Automating many daily operation tasks
• Engage with & market to customers in new ways
• Provide in depth business reports to help owners make informed decisions
No, most fitness software require business owners to find their own payment solution. However, Vagaro offers a payment system that integrates seamlessly with their fitness software.
Although customer support is typically included with fitness software, it's often limited to phone support or a help page. Vagaro offers phone support, online chat, a dedicated support site & a YouTube support channel filled with intuitive videos to help solve your software questions.
Vagaro offers multiple options to help transition businesses to their fitness software. These include:
• Importing client lists through the friendly integration team
• Weekly online class training when you need it
• Customer support specialists
