
Vagaro’s Financial Relief - COVID-19 Crisis
As the coronavirus crisis continues, many of our small businesses are reeling from the short-term effects on business, and they are anxious about the potential for long-term impact. Yesterday we made an announcement that offered help in this difficult situation, which was appreciated by many, but perhaps we fell short of expectations for some of you. We have always taken pride in the fact that our company caters to businesses of all sizes and I founded this company to build powerful tools at reasonable pricing. I do not intend to forget our roots during this crisis.
I have had the honor of getting to know many of you personally over the years and I have had the privilege of helping your business thrive by designing software solutions guided by your insights and suggestions. Some of you have been loyal to Vagaro for over ten years and now we are here to support you.
It is unclear how long the COVID-19 Pandemic will last, but our intention is to consistently support you throughout the duration of this crisis.
Starting today and for as long as it takes, we will be providing every Vagaro business with the following help each month:
Monthly Discount: $25 Off Subscription
50,000 Email Marketing Messages: FREE
1,000 Text Marketing Messages: FREE
Online Shopping Cart: FREE
These relief measures will enable booth renters and sole proprietors to use Vagaro and the power of all its marketing features for free.
To enable your clients to pitch in and help your business, we have also placed a prominent banner on Vagaro.com. The banner encourages visitors to support businesses affected by COVID-19 by buying gift certificates, memberships, packages or products. Your loyal customers can simply click on the button Find Businesses to Support to search and buy from you online. We have seen an increase of 15% in online shopping. Please do take advantage of that.
Going forward, the entire Vagaro team will be focused completely on developing new features to help you stay connected to customers, some of which will be released in two weeks.
Stay safe,
Fred Helou
Founder & CEO - Vagaro, Inc.

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Fitness App & Fitness Software
Fitness Software & App


Meet your new front desk, Vagaro's Gym Check-In app.

Scheduling
Save Time with Powerful Scheduling Tools
Our fitness booking system works on any device. View class details by day, week and month, or access our condensed agenda view. Filter bookings by employee or other resource type to manage multiple calendars side by side. Reschedule classes with a simple drag & drop.
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Online Booking
Get Booked Online 24/7
Get booked on your own website, on the Vagaro mobile app and on Vagaro.com, our marketplace for the fitness industry. Clients can also book classes directly from your social media channels via our booking integrations with Facebook, Instagram & Yelp.



Live Stream Integration
Connect with Customers Locally & Globally
Live stream fitness classes and one-on-one training sessions from your computer or your mobile device. Our live stream integration is fully automated and works seamlessly with our booking and payment processing features. Upon booking, customers will automatically receive links to join the live stream via email, text, and push notification.
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Credit Card Processing
Offer Contactless Payments on Any Device
Vagaro Merchant Services has all the software and hardware your fitness business needs to provide a secure and fully contactless checkout experience.
View Pricing
Vagaro supports Apple Pay, Google Pay and other contactless payments. To pay, customers simply hold their mobile device to the EMV card reader.

Send part of the checkout window to your client's phone, where they can complete their contactless payment.

Our dual-touchscreen point of sale with built-in sanitation prompts offers a safe and transparent payment experience.

Client Profiles
Streamline Member Management
Use digital client profiles to store contact details along with progress notes, completed intake forms and signed waivers. Look up past training sessions, memberships purchased and gift certificate balances.
Learn MoreMembership Management
Secure Your Cash Flow
Create unlimited memberships and packages for your in-person & virtual services. Set class durations & capacity limits and watch each class fill up. Ensure recurring revenue by setting up autopay to bill your clients at a set frequency. Get creative selling your memberships by offering free trials, 50% off the first month's price, and more.
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Self Check-In
Minimize Contact at Check-In

Welcome to your new front desk. Clients can quickly check themselves in by scanning a QR code on their phone, smartwatch or membership card.

Customers can check in remotely from the Vagaro Client App. Trainers will be automatically notified of a client’s arrival and can send out automated text, email and push notifications when they're ready for a client to come in.
Email Marketing & Text Marketing
Use Marketing Tools Like a Pro
Automate email and text marketing to connect with clients at scale. Our drag & drop editor makes it super easy to create beautiful branded emails and quick text marketing messages.
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Forms
Create Digital Documents in Minutes
Easily create forms from scratch or choose from a wide selection of templates to suit your needs. Distribute forms to clients via a link on your website, or by attaching the form to an email, text or push notification. Clients can complete forms remotely & all information will be automatically saved to their customer profile.
Wellness Marketplace
Attract New Fitness Clients Worldwide
List your fitness business on Vagaro.com and on the Vagaro Client App to attract new clients. Get featured for even more exposure. Promote discounts and special offers in our Daily Deals section–it’s totally free!

Online Store
Sell Memberships, Packages, Products, Gift Cards & More
Setting up the Vagaro Online Store is simple—no coding experience required!
We'll promote your store on Vagaro.com and on our Client App.
Mass-upload product information, set up low quantity warnings and automate purchase orders.
Offer regular, free or flat rate shipping. Vagaro automatically calculates shipping costs and prepares shipping labels.
Set up pick-up times and locations. Send clients automated notifications with pick-up information.

Email, Text, Push Notifications
Use Automation to Update Clients & Staff
Save time by sending clients and staff automated email, text and push notifications to confirm online bookings and booking updates. Reduce cancellations and no-shows with appointment reminders.
Learn MoreReports
Data You Can Depend On
Vagaro makes business management a breeze! Business owners can monitor a dashboard to get key information at a glance, or drill into the details by running customizable reports on sales, appointment bookings, loyalty programs, client retention & more.
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Branded Website & App
Showcase Your Small Business Online
Build a beautiful, responsive page with the Vagaro Website Builder.
Or, commission a Branded Client App from Vagaro’s talented in-house designers.
